Shipping and Delivery

Last updated: February 4, 2026

Shipping Policy

  • Delivery time begins from the day the order is placed until the first delivery attempt is made; duration may vary based on product nature and installation requirements.
  • Products are delivered within 6 working days from the order date. If the customer requests an expedited delivery in a shorter period, an additional fee of 10% of the total order value will be applied.
  • Working days are from Saturday to Thursday, excluding weekends and official public holidays.
  • Delivery and installation are available across all governorates of the Republic.
  • Delivery up to the 4th floor is free of charge, provided the staircase is suitable for moving the products. For higher floors or if the staircase is unsuitable for moving the products, additional fees will be applied according to the following rates:
  • The fee for the first item is 3,000 EGP.
  • For each additional item (Sofa, Sectional/Corner Sofa, Bedroom, or Mattress), an additional fee of 800 EGP will be applied.
  • No additional fees are applied for miscellaneous items such as:
Coffee tables, TV units, side tables, shoe cabinets, lighting products, and home textiles/furnishings.

Free Delivery & Installation in the following areas:

Cairo, Giza, Qalyubia, Alexandria, North Coast, Ain Sokhna, Zagazig, Gharbia, Monufia, Faiyum, Beni Suef, Minya, Assiut, and Sohag.

Shipping Fees for Other Governorates:

  • North Sinai: 14,000 EGP
  • Sharm El-Sheikh: 17,000 EGP
  • Dahab: 17,500 EGP
  • Taba: 18,000 EGP
  • Canal Cities (Port Said – Ismailia – Suez): 6,000 EGP
  • Kafr El-Sheikh – Damietta: 6,000 EGP
  • Beheira: 4,600 EGP
  • Qena: 11,000 EGP
  • Luxor: 13,000 EGP
  • Aswan: 16,000 EGP
  • Hurghada: 14,500 EGP
  • Marsa Alam: 19,000 EGP
  • Marsa Matrouh: 7,000 EGP
  • Sidi Barrani: 10,000 EGP
  • Sallum: 12,000 EGP

Do you have any questions?

Check the FAQs about our services and policies.

Flexible payment

Easily pay with multiple credit cards with installment options available

15 days easy return

Exchange or return items free of charge within 15 days

Online support

Online support 24 hours a day. 7 days a week