{"id":14286,"date":"2026-02-24T06:34:24","date_gmt":"2026-02-24T06:34:24","guid":{"rendered":"https:\/\/fayedfurniture.com\/contract-terms-2\/"},"modified":"2026-03-30T16:13:04","modified_gmt":"2026-03-30T16:13:04","slug":"contract-terms","status":"publish","type":"page","link":"https:\/\/fayedfurniture.com\/en\/contract-terms\/","title":{"rendered":"Contract terms"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"14286\" class=\"elementor elementor-14286 elementor-12530\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9efe31e e-flex e-con-boxed e-con e-parent\" data-id=\"9efe31e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2a979f8 e-con-full e-flex e-con e-child\" data-id=\"2a979f8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e8b679b elementor-widget__width-initial wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"e8b679b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-default wd-title-style-default wd-title-size-extra-large text-left\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h2 class=\"woodmart-title-container title wd-fontsize-xxxl\">Contract and Cancellation Terms<\/h2> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-641cd74 elementor-widget elementor-widget-wd_text_block\" data-id=\"641cd74\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\tLast updated: February 4, 2026\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d609eea e-con-full e-flex e-con e-child\" data-id=\"d609eea\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-88b0802 e-con-full e-flex e-con e-child\" data-id=\"88b0802\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e5f1697 content-title color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"e5f1697\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul>\n \t<li>A minimum down payment of 10% of the contract value is required, with the remaining balance to be paid 6 days prior to delivery.<\/li>\n \t<li>Quoted prices are valid for 30 days only from the contract date; the contract is considered void after this period.<\/li>\n \t<li>The maximum reservation period for custom-made (Special) products is 30 days, with full payment required to commence production.<\/li>\n \t<li>The reservation period for &#8220;Special&#8221; Outdoor products is 30 days, with full payment required to commence production.<\/li>\n \t<li>Initial delivery and installation are free of charge. Any subsequent requests for disassembly, packaging, or re-installation will incur additional costs.<\/li>\n \t<li>For expedited delivery within 24 hours (VIP Service), an additional fee of 10% of the total contract value will be applied.<\/li>\n \t<li>Exchanges and returns are governed by Consumer Protection Law No. 181 of 2018:<\/li>\n \t<li>Within 14 days if the product is in its original condition and unused.<\/li>\n \t<li>Within 30 days if the product has a defect.<\/li>\n \t<li>Contract cancellation is free if requested within 14 days of the contract date, and the paid amount will be fully refunded. If this period is exceeded, 10% of the total contract value will be deducted as administrative fees. In case of exchange or return after delivery (provided the item is in factory packaging), shipping costs will be deducted.<\/li>\n \t<li>Refunds for cash payments are processed 48 hours after the cancellation request. Refunds will be issued via the original payment method (Cash, Visa, etc.) and only from the same branch where the contract was initiated.<\/li>\n \t<li>Custom-made products manufactured specifically for the client cannot be canceled or exchanged. If the client insists on cancellation, 25% of the product value will be deducted as manufacturing costs.<\/li>\n<\/ul>\n<\/div>\nImportant Note: The contract request is considered void, and the client loses the right to claim a refund or receive any goods after one year from the contract date.\n<ul>\n \t<li>Special conditions for contracting under the installment system: :\u2028The contract cannot be canceled after the funding entity&#8217;s approval has been issued or the withdrawal process has been executed.<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-947e1b4 e-flex e-con-boxed e-con e-parent\" data-id=\"947e1b4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-75480af e-con-full e-flex e-con e-child\" data-id=\"75480af\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-39ddef6 e-con-full e-flex e-con e-child\" data-id=\"39ddef6\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-93f2c67 elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"93f2c67\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"40\" height=\"40\" viewBox=\"0 0 40 40\" fill=\"none\"><path d=\"M18.332 29.9997H21.6654V26.6663H18.332V29.9997ZM19.9987 3.33301C10.7987 3.33301 3.33203 10.7997 3.33203 19.9997C3.33203 29.1997 10.7987 36.6663 19.9987 36.6663C29.1987 36.6663 36.6654 29.1997 36.6654 19.9997C36.6654 10.7997 29.1987 3.33301 19.9987 3.33301ZM19.9987 33.333C12.6487 33.333 6.66536 27.3497 6.66536 19.9997C6.66536 12.6497 12.6487 6.66634 19.9987 6.66634C27.3487 6.66634 33.332 12.6497 33.332 19.9997C33.332 27.3497 27.3487 33.333 19.9987 33.333ZM19.9987 9.99967C16.3154 9.99967 13.332 12.983 13.332 16.6663L16.6654 16.6663C16.6654 14.833 18.1654 13.333 19.9987 13.333C21.832 13.333 23.332 14.833 23.332 16.6663C23.332 19.9997 18.332 19.583 18.332 24.9997H21.6654C21.6654 21.2497 26.6654 20.833 26.6654 16.6663C26.6654 12.983 23.682 9.99967 19.9987 9.99967Z\" fill=\"#644B49\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tDo you have any questions?\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tCheck the FAQs about our services and policies.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-32d8ba2 elementor-widget elementor-widget-button\" data-id=\"32d8ba2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/fayedfurniture.com\/en\/faqs\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Frequently Asked Questions<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9971480 e-con-full e-flex e-con e-child\" data-id=\"9971480\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8ef5cc5 elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"8ef5cc5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"40\" height=\"40\" viewBox=\"0 0 40 40\" fill=\"none\"><path d=\"M33.334 6.66699L6.66732 6.66699C4.81732 6.66699 3.35065 8.15033 3.35065 10.0003L3.33398 30.0003C3.33398 31.8503 4.81732 33.3337 6.66732 33.3337L33.334 33.3337C35.184 33.3337 36.6673 31.8503 36.6673 30.0003L36.6673 10.0003C36.6673 8.15033 35.184 6.66699 33.334 6.66699ZM33.334 30.0003L6.66732 30.0003L6.66732 20.0003L33.334 20.0003L33.334 30.0003ZM33.334 13.3337L6.66732 13.3337L6.66732 10.0003L33.334 10.0003V13.3337Z\" fill=\"#644B49\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tFlexible payment\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tEasily pay with multiple credit cards with installment options available\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-643e14e elementor-widget elementor-widget-button\" data-id=\"643e14e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/fayedfurniture.com\/en\/payment-and-cod-policy\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Payment policy<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-28a15cc e-con-full e-flex e-con e-child\" data-id=\"28a15cc\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ea522e5 elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"ea522e5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"40\" height=\"40\" viewBox=\"0 0 40 40\" fill=\"none\"><path d=\"M18.3333 13.3333L18.3333 21.6667L25.4167 25.8667L26.7 23.7333L20.8333 20.25L20.8333 13.3333H18.3333ZM35 16.6667V5L30.6 9.4C27.9 6.68333 24.15 5 20 5C11.7167 5 5 11.7167 5 20C5 28.2833 11.7167 35 20 35C28.2833 35 35 28.2833 35 20H31.6667C31.6667 26.4333 26.4333 31.6667 20 31.6667C13.5667 31.6667 8.33333 26.4333 8.33333 20C8.33333 13.5667 13.5667 8.33333 20 8.33333C23.2167 8.33333 26.1333 9.65 28.25 11.75L23.3333 16.6667H35Z\" fill=\"#644B49\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\t15 days easy return\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tExchange or return items free of charge within 15 days\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-201f8ad elementor-widget elementor-widget-button\" data-id=\"201f8ad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/fayedfurniture.com\/en\/refund_returns\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Return and Refund Policy<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e3dbf72 e-con-full e-flex e-con e-child\" data-id=\"e3dbf72\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-be305ff elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"be305ff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"40\" height=\"40\" viewBox=\"0 0 40 40\" fill=\"none\"><path d=\"M20 1.66699L5 8.33366L5 18.3337C5 27.5837 11.4 36.2337 20 38.3337C28.6 36.2337 35 27.5837 35 18.3337V8.33366L20 1.66699ZM31.6667 18.3337C31.6667 25.867 26.7 32.817 20 34.8837C13.3 32.817 8.33333 25.867 8.33333 18.3337L8.33333 10.5003L20 5.31699L31.6667 10.5003V18.3337ZM12.35 19.317L10 21.667L16.6667 28.3337L30 15.0003L27.65 12.6337L16.6667 23.617L12.35 19.317Z\" fill=\"#644B49\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tOnline support\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tOnline support 24 hours a day. 7 days a week\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-384bab4 elementor-widget elementor-widget-button\" data-id=\"384bab4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/fayedfurniture.com\/en\/warranty\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">\u0633\u064a\u0627\u0633\u0627\u062a \u0627\u0644\u0636\u0645\u0627\u0646<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Contract and Cancellation Terms Last updated: February 4, 2026 A minimum down payment of 10% of the contract value is<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_joinchat":[],"footnotes":""},"class_list":["post-14286","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Contract terms - fayed furniture<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, 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